Author: TFL SERU

New Disability Awareness Training

New Disability Awareness Training

On 23 September, the Mayor of London’s London Assembly responded to the question regarding “Disability equality training for taxi drivers”, saying.."Yes. As part of the refresh of the Taxi and Private Hire Action Plan, I know Transport for London (TfL) is looking at...

Watch TfL SERU Videos

Watch TfL SERU Videos

Preparing for the TfL SERU assessment can be daunting.  The idea of reading a 50+ page PDF document can be off-putting. If your SERU assessment is soon, you will be pleased to know that TfL has now taken the contents of the PHV Driver Handbook and created videos that...

Silvertown and Blackwall Tunnels Charge on PHVs

Silvertown and Blackwall Tunnels Charge on PHVs

Introduction The introduction of user charges for the upcoming Silvertown Tunnel and the existing Blackwall Tunnel is set to transform travel in East London. While aimed at reducing congestion and enhancing transport reliability, this policy has specific implications...

SERU Test New Question Format

SERU Test New Question Format

Since June 2024 the SERU assessment has had a slight change to one of the question formats used on the test. Previously the sentence completion section of the SERU assessment required candidates to read a sentence with 3 missing words and then from a list of 6 words,...

Mandatory New Signage for PHVs

Mandatory New Signage for PHVs

Transport for London (TfL) has introduced new signage requirements for all licensed Private Hire Vehicles (PHVs) as part of their effort to implement the Department for Transport’s Statutory Taxi and Private Hire Vehicle Standards. This new regulation aims to enhance...

New Rules from 1 July 2024

New Rules from 1 July 2024

New Rules for Private Hire Vehicle Drivers from 1 July 2024 After consultation, TfL announced changes that will affect throughout this year and next year, Private Hire Vehicle Drivers and Taxi Drivers.  Some of the rules came into place from February 2024, like the...

PHV Drivers to pay VAT?

PHV Drivers to pay VAT?

Consultation: VAT Treatment of Private Hire Vehicles What the Latest Consultation Means for PHV Drivers. The recent consultation on VAT treatment for Private Hire Vehicles (PHVs) marks a significant turning point for drivers across the UK. This consultation, stemming...

Reschedule SERU assessment

Reschedule SERU assessment

As a private hire driver in London who needs to take their SERU assessment, you will be aware that you cannot simply book your SERU assessment appointment by contacting TfL.  You must wait to be invited to take the SERU assessment.  This can of course create the...

“Mandatory” Fitness Test for Older Drivers

“Mandatory” Fitness Test for Older Drivers

On top of the existing rules and new rules faced by London Private Hire Drivers, who already have to pass a medical test, a topographical skills assessment, an English-speaking test as well as their SERU assessment.  As well as new rules such as the DBS update scheme....

SERU Assessment Results

SERU Assessment Results

So, you’ve completed your SERU assessment and now you’re eagerly awaiting the results.  When do I get my SERU results?After you’ve completed you SERU assessment with TfL, you must wait a minimum of 14 working days to get your results.  However, in many cases there are...

How to register for DBS update service

How to register for DBS update service

Starting from 26 February 2024, all existing Private Hire Drivers and new applicants will need to register for the DBS update service.  If you are an existing driver, you will need to do this when you renew your PHV drivers’ licence. The requirement starts from 26...

Has TfL cancelled the SERU test?

Has TfL cancelled the SERU test?

London Mayor Sadiq Khan's Tweet regarding the TfL SERU Assessment changes:The recent tweet by London Mayor Sadiq Khan has got some to believe that the TfL SERU test has been cancelled or scrapped.  The answer to the question many are asking; “has the TfL SERU test...

Driver and Vehicle Rules 2024

Driver and Vehicle Rules 2024

With the start of another year comes the usual roll out of new rules for drivers in the UK.  Here is a list of new driver rules that DVLA is to implement from 2024. More Electric Cars As PHV driver’s we are already aware that TfL implemented their ZEC vehicle...

Private Hire Vehicle Signage

Private Hire Vehicle Signage

From 1 July 2024 all Private Hire vehicles will need to display new signage on and inside their vehicles.Where do I get the new Private Hire Vehicle Signage?Don’t worry, you do not have to buy any new signs yourself.  TfL will fix the signage on to your vehicle on the...

New TfL Statutory Standards 2023

New TfL Statutory Standards 2023

After the recent consultation by TfL on changes to taxi and private hire licensing requirements focussed on passenger safety. TfL have decided to make the following changes that will affect taxi and private hire drivers. 1.Licensee self-reporting From 1 July 2024, if...

New TfL DBS CRB Organisation ID

New TfL DBS CRB Organisation ID

If you are about to apply for your TfL Private Hire driver’s licence or you are already a driver and you need to renew your PHV driver’s licence, then you will need to complete your DBS.  Which is a background check that all private hire drivers must complete before...

TA on Private Hire Driver’s Licence

TA on Private Hire Driver’s Licence

If you’ve received an accompanying letter with your TfL Private Hire Drivers Licence and it mentioned the following conditions TA1, TA2, TA3 or TA4, you may be wondering what they mean.  Well, the TA stands for Transitional Arrangements and you may have more than one...

PHV and proposed MOT Changes

PHV and proposed MOT Changes

In January this year, the Department for Transport launched a consultation on “proposed changes to make MOTs fit for the future”. This was to take into consideration the safety advances in motor vehicles and the requirement for first MOTs and the annual MOT of...

Cancel SERU Assessment

Cancel SERU Assessment

If you need to cancel or change your SERU assessment date, then you must contact TfL as soon as possible. How do I cancel or change SERU assessment date? There are many reasons why you may need to change the date of your SERU assessment or cancel your test.  It is...

All TfL Driver Tests on the Same Day!

All TfL Driver Tests on the Same Day!

If you’re applying for your Private Hire Driver’s licence for the first time and you’re wondering, when do you need to complete the assessments required by TfL?  Previously, new applicants would need to wait for TfL to send a letter and email inviting you to the...

Free SERU Mock Test

Free SERU Mock Test

Firstly, a big thank you to everyone who has signed up to our platform to prepare for their TfL SERU Assessment. So, what’s new?We’ve had many people reaching out to us for more SERU Mock Tests.  You can now access an additional 4 SERU mock tests.  For the same price...

Never miss TfL Private Hire updates

Never miss TfL Private Hire updates

As a private hire driver, we often get too busy to stay up to date with changes, announcements and new by TfL or due to the big gaps in changes (although the last few years have seen a lot of changes) we become complacent on not checking for updates. Did you know, as...

10 Electric Cars for Private Hire

10 Electric Cars for Private Hire

It’s started, the push for all private hire vehicles to become fully electric. From the beginning of 2023, TfL has started to only license new private hire vehicles that are zero emission capable (ZEC). Uber is working on making all their vehicles electric by 2025 and...

New PCO applicants must do SERU Assessment

New PCO applicants must do SERU Assessment

If you’re looking to become a private hire driver in London and work as an Uber driver or with any of the many private hire firms in London. Then you will need to get your Private Hire Driver’s licence from Transport for London. There have been some recent changes in...

Passenger Safety Consultation – Must Read!

Passenger Safety Consultation – Must Read!

On the latest news update by TfL released on 3rd March 2023 for Private Hire Drivers (which also includes PHV Operators and Black Taxi’s). They share information on a Consultation on improving safety for taxi and private hire passengers. We’ve had a read through the...

When do I do the SERU assessment?

When do I do the SERU assessment?

This is a common question we’re getting from Private Hire drivers, both existing and new applicants. From new private hire applicants, we are getting the question; “do I do the SERU assessment before or after my PCO application?”. The answer for this is, at the moment...

Stay safe while working as a driver

Stay safe while working as a driver

Transport for London along with the Metropolitan Police Service have worked in partnership to produce a leaflet for Private Hire & Taxi drivers in London, which contains practical information on how to stay safe while working as a driver. Download the leaflet here...

TfL Vehicle Inspection Centre Locations

TfL Vehicle Inspection Centre Locations

The number of TfL Private Hire Vehicle Licensing Inspection centres in London is reducing from 6 to 5. The NSL vehicle inspection centre in Canning Town is closing down at the end of February 2023. Private hire drivers in East London will have to go to one of the...

TfL ULEZ Scrappage Scheme 2023

TfL ULEZ Scrappage Scheme 2023

Update 01/06/2023: Sadiq Khan has announced an expansion to the current scrappage scheme.  It will soon include the option for people who receive Child Benefits and Small Businesses in London.  Anyone who falls in to the new categories will be able to apply for the...

London Private Hire Statistics 2023

London Private Hire Statistics 2023

As a private hire driver in London, you are self-employed and driving as a career is like running your own business. When you run your own business, it is often good to check statistics of the industry you are operating in. We’ve found some interesting statistics for...

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