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How to book SERU test online 2025
You no longer have to wait for TfL to send you a letter or email with dates for when you can take your TfL driver assessments, which includes the Topographical assessment, SERU assessment and English-speaking test. New changes to TfL driver assessments 2025 You can...
First look: New Private Hire Licensing Portal
The new TfL online licensing portal is here, and while it’s still not perfect, it’s a welcome change from the old, outdated design, which lacked user-friendliness. There are still some user-experience flaws to point out, like the use of small fonts and repetitive...
Increased Parking Fines approved by Sadiq Khan
The Mayor of London Sadiq Khan has approved parking fines in London to be increased up to £160 from the current £130, which is around a 23% increase. This is yet another potential cost increase of being a Private Hire Driver in London. Often drivers can end up...
TfL New Online Licensing Portal for PHV Drivers
Update 06/03/2025: Well, the new TfL PHV Driver online licensing portal is here. Is it everything we hoped it would be? Not really, but it is better than the previous one, and we’ve seen hints of more improvements to come. Read about what we think on our first look...
PHV’s Exempt from Silvertown Tunnel Charge?
It’s official the new Silvertown Tunnel is set to open on 7 April 2025 and with it comes the new toll charge for both the new Silvertown Tunnel and existing Blackwall Tunnel. The new route options for drivers travelling from south to north will be either to take the...
AI Speed Cameras coming soon!
As a Private Hire Vehicle driver in London, you will already be aware of the many types of speed cameras you have to be aware of on a daily basis. On top of speed cameras, you also have to be aware of other types of cameras that will send you a PCN if you don’t...
PHV Driver Winter Driving Checklist
PHV Driver Winter Driving Checklist It’s time to wrap up, hit the road and make the most of the December rush! But before you do, make sure you and your vehicle are ready to face the winter weather. We’ve put together a short checklist to help you on your way. Warm...
2025 Driving Law Changes for PHV Drivers
Every coming year we see new changes for driving laws. We’ve put together the ones that specifically could apply to Private Hire Drivers. Electric Cars to pay Vehicle Tax (also known as Road Tax)Many existing Private Hire Drivers made the move to electric vehicles in...
Final SERU Test Deadline 2025
When the SERU assessment requirement started in October 2021, TfL announced dates on when specific groups of PHV drivers would be required to complete their SERU assessment as well as the TfL Speaking and Listening test. There were 3 specific SERU deadline dates,...
Tesla’s Cybercabs to replace PHV’s?
Will Tesla’s Cybercabs replace PHV? As a professional driver, you will have most likely heard or seen something about the Tesla Cybercab that was announced last week (October 10, 2024). Now, the team at tflseru.co.uk don’t care so much about Elon Musk’s shenanigans,...
New Disability Awareness Training
On 23 September, the Mayor of London’s London Assembly responded to the question regarding “Disability equality training for taxi drivers”, saying.."Yes. As part of the refresh of the Taxi and Private Hire Action Plan, I know Transport for London (TfL) is looking at...
Watch TfL SERU Videos
Preparing for the TfL SERU assessment can be daunting. The idea of reading a 50+ page PDF document can be off-putting. If your SERU assessment is soon, you will be pleased to know that TfL has now taken the contents of the PHV Driver Handbook and created videos that...
Silvertown and Blackwall Tunnels Charge on PHVs
Introduction The introduction of user charges for the upcoming Silvertown Tunnel and the existing Blackwall Tunnel is set to transform travel in East London. While aimed at reducing congestion and enhancing transport reliability, this policy has specific implications...
SERU Test New Question Format
Since June 2024 the SERU assessment has had a slight change to one of the question formats used on the test. Previously the sentence completion section of the SERU assessment required candidates to read a sentence with 3 missing words and then from a list of 6 words,...
Mandatory New Signage for PHVs
Transport for London (TfL) has introduced new signage requirements for all licensed Private Hire Vehicles (PHVs) as part of their effort to implement the Department for Transport’s Statutory Taxi and Private Hire Vehicle Standards. This new regulation aims to enhance...
New Rules from 1 July 2024
New Rules for Private Hire Vehicle Drivers from 1 July 2024 After consultation, TfL announced changes that will affect throughout this year and next year, Private Hire Vehicle Drivers and Taxi Drivers. Some of the rules came into place from February 2024, like the...
PHV Drivers to pay VAT?
Consultation: VAT Treatment of Private Hire Vehicles What the Latest Consultation Means for PHV Drivers. The recent consultation on VAT treatment for Private Hire Vehicles (PHVs) marks a significant turning point for drivers across the UK. This consultation, stemming...
Reschedule SERU assessment
As a private hire driver in London who needs to take their SERU assessment, you will be aware that you cannot simply book your SERU assessment appointment by contacting TfL. You must wait to be invited to take the SERU assessment. This can of course create the...
“Mandatory” Fitness Test for Older Drivers
On top of the existing rules and new rules faced by London Private Hire Drivers, who already have to pass a medical test, a topographical skills assessment, an English-speaking test as well as their SERU assessment. As well as new rules such as the DBS update scheme....
SERU Assessment Results
Update 06/03/2025: You can now view your SERU assessment results online via the TfL Taxi and Private Hire Portal. Here's a step-by-step guide on how to view your SERU test results. How to view your SERU assessment results online: You can now view all your SERU test...
How to register for DBS update service
Starting from 26 February 2024, all existing Private Hire Drivers and new applicants will need to register for the DBS update service. If you are an existing driver, you will need to do this when you renew your PHV drivers’ licence. The requirement starts from 26...
Has TfL cancelled the SERU test?
London Mayor Sadiq Khan's Tweet regarding the TfL SERU Assessment changes:The recent tweet by London Mayor Sadiq Khan has got some to believe that the TfL SERU test has been cancelled or scrapped. The answer to the question many are asking; “has the TfL SERU test...
Driver and Vehicle Rules 2024
With the start of another year comes the usual roll out of new rules for drivers in the UK. Here is a list of new driver rules that DVLA is to implement from 2024. More Electric Cars As PHV driver’s we are already aware that TfL implemented their ZEC vehicle...
Private Hire Vehicle Signage
From 1 July 2024 all Private Hire vehicles will need to display new signage on and inside their vehicles.Where do I get the new Private Hire Vehicle Signage?Don’t worry, you do not have to buy any new signs yourself. TfL will fix the signage on to your vehicle on the...
New TfL Statutory Standards 2023
After the recent consultation by TfL on changes to taxi and private hire licensing requirements focussed on passenger safety. TfL have decided to make the following changes that will affect taxi and private hire drivers. 1.Licensee self-reporting From 1 July 2024, if...
New TfL DBS CRB Organisation ID
If you are about to apply for your TfL Private Hire driver’s licence or you are already a driver and you need to renew your PHV driver’s licence, then you will need to complete your DBS. Which is a background check that all private hire drivers must complete before...
TA on Private Hire Driver’s Licence
If you’ve received an accompanying letter with your TfL Private Hire Drivers Licence and it mentioned the following conditions TA1, TA2, TA3 or TA4, you may be wondering what they mean. Well, the TA stands for Transitional Arrangements and you may have more than one...
PHV and proposed MOT Changes
In January this year, the Department for Transport launched a consultation on “proposed changes to make MOTs fit for the future”. This was to take into consideration the safety advances in motor vehicles and the requirement for first MOTs and the annual MOT of...
Cancel SERU Assessment
Update 06/03/2025: You can now cancel your SERU assessment or reschedule your SERU assessment online via TfL's Taxi and Private Hire Portal. Steps on How to Cancel or Reschedule your SERU assessment online: If you need to cancel or reschedule your SERU...
All TfL Driver Tests on the Same Day!
If you’re applying for your Private Hire Driver’s licence for the first time and you’re wondering, when do you need to complete the assessments required by TfL? Previously, new applicants would need to wait for TfL to send a letter and email inviting you to the...
Free SERU Mock Test
Firstly, a big thank you to everyone who has signed up to our platform to prepare for their TfL SERU Assessment. So, what’s new?We’ve had many people reaching out to us for more SERU Mock Tests. You can now access an additional 4 SERU mock tests. For the same price...
Never miss TfL Private Hire updates
As a private hire driver, we often get too busy to stay up to date with changes, announcements and new by TfL or due to the big gaps in changes (although the last few years have seen a lot of changes) we become complacent on not checking for updates. Did you know, as...
10 Electric Cars for Private Hire
It’s started, the push for all private hire vehicles to become fully electric. From the beginning of 2023, TfL has started to only license new private hire vehicles that are zero emission capable (ZEC). Uber is working on making all their vehicles electric by 2025 and...
New PCO applicants must do SERU Assessment
If you’re looking to become a private hire driver in London and work as an Uber driver or with any of the many private hire firms in London. Then you will need to get your Private Hire Driver’s licence from Transport for London. There have been some recent changes in...
Passenger Safety Consultation – Must Read!
On the latest news update by TfL released on 3rd March 2023 for Private Hire Drivers (which also includes PHV Operators and Black Taxi’s). They share information on a Consultation on improving safety for taxi and private hire passengers. We’ve had a read through the...
When do I do the SERU assessment?
This is a common question we’re getting from Private Hire drivers, both existing and new applicants. From new private hire applicants, we are getting the question; “do I do the SERU assessment before or after my PCO application?”. The answer for this is, at the moment...
Stay safe while working as a driver
Transport for London along with the Metropolitan Police Service have worked in partnership to produce a leaflet for Private Hire & Taxi drivers in London, which contains practical information on how to stay safe while working as a driver. Download the leaflet here...
TfL Vehicle Inspection Centre Locations
Update 06/03/2025: TfL has now added the ability to book your Private Hire Vehicle inspection online using the TfL PHV drivers online licensing portal. They've also made this handy guide on how to book your TfL Private Hire Vehicle Inspection online.The number of TfL...
TfL ULEZ Scrappage Scheme 2023
Update 01/06/2023: Sadiq Khan has announced an expansion to the current scrappage scheme. It will soon include the option for people who receive Child Benefits and Small Businesses in London. Anyone who falls in to the new categories will be able to apply for the...
London Private Hire Statistics 2023
As a private hire driver in London, you are self-employed and driving as a career is like running your own business. When you run your own business, it is often good to check statistics of the industry you are operating in. We’ve found some interesting statistics for...
SERU Assessment – 5 Top Tips
Hey by now you know all Private Hire Drivers will at some point need to take their SERU assessment with TfL. You’re also aware of the SERU assessment limitations of just 2 chances to pass. So, we’ve put together 5 top tips to help you pass the SERU assessment! 1. Read...
ULEZ Expansion Blocked by Boroughs
As a professional driver working the streets of London, you by now must know about the ULEZ expansion due to take place on 29 August 2023. But recently TfL has started facing an issue with the ULEZ expansion plans. Currently, TfL owns around 5% of the roads in London...
Ready for the SERU assessment?
The PHV Driver’s Handbook is made up of 10 sections, which cover all the topics you will need to know about in order to pass the SERU assessment with TfL. It is important to understand that firstly, TfL may invite you to do the SERU assessment at any time before the...
5 Changes for PHV Drivers in 2023
5 Changes for PHV Drivers in 2023 We’ve put together a list of 5 changes coming in 2023 that Private Hire Drivers in London should be aware of. These are a mix of changes by Transport for London, the DVLA and the government. 1. Zero Emission Capable (ZEC)...
Christmas Congestion Charge 2022
Christmas to New Year’s Day Congestion Charge information: Around this time of year, we often ask ourselves the same question “is there Congestion Charge over Christmas and New Year?”. This year as with most years previous the London Congestion Charge will NOT be in...
Speaking and Listening Test
Update 02/03/2024: Great news! We've launched our online course for the TfL Speaking & Listening Test. Check it out, we're doing a launch offer, 8 weeks access for just £19.99!For the Private Hire Drivers who completed their English language requirement in time,...
Renew Private Hire Vehicle Licence
As many PHV drivers may be aware the rules for private hire vehicle licensing are changing, from the 1st of January 2023, TfL will no longer issue private hire vehicle licensing to new vehicles unless they are Zero Emission Capable (ZEC). So, from this date onwards...
TfL SERU Deadline & Dates
The TfL SERU (Safety, equality and regulatory understanding) requirement is for all existing Private Hire Drivers and anyone applying to become a Private Hire Driver in London. TfL has told drivers that they will invite them to complete their TfL SERU test. But there...
How to book TfL SERU Test
Updated 06/03/2025: You can book your SERU test online via the Taxi and Private Hire Portal Here are the steps on how to book your SERU assessment online. 1. Go to https://tph.tfl.gov.uk/home and login to your account 2. Click the "Manage My Bookings" link 3. Click...
TfL PCO SERU Mock Test
Updated: 17th December 2023 The importance of training for the TfL SERU assessment by taking a SERU Mock Test. As all private hire drivers at some point will have to complete the TfL SERU assessment, it is essential to prepare. Most of the information on the SERU...
Do I need to do the TfL SERU test?
This is a very common question asked by existing PCO drivers and new PCO driver applicants. The information by TfL about the SERU test and the speaking and listening test can be a little confusing. The simple answer to the question, “Do I need to do the TfL SERU...
TfL English Language Speaking & Listening Test
The TfL English Language Requirement (ELR) changed and drivers who submitted their evidence (English Certificates) by the 30th of September 2021 and got confirmation from TfL that their evidence was accepted will not need to do the new English Language Speaking and...
What is the TfL SERU assessment test?
SERU is the abbreviation of Safety, equality, and regulatory understanding. The Transport for London (TfL) introduced the SERU assessment as a requirement for any driver applying for their Private Hire driver’s licence which enables them to work as a mini-cab driver...
